Contact Us

Online Chat:

Online Chat: Any enquiry can be made through our live support during open hours.
 

By Email:
Send an email to us at service@freedomsilk.com, or drop us a line by filling out the form below. Emails will be replied to in 24 hours but may be delayed during the busy season and weekend. To solve your problem quickly, Please Note:
1. Questions before purchasing, please Check FAQ ;
2. Not receive Order Confirmation and Tracking information, Check your SPAM FOLDER first;
3. Check Order Status and tracking, Please Login account and Find "My Orders ";
4. Exchange or Return, Read Returns & Exchanges. 
 

Tips: Sometimes our Instagram will reply fast, you can try.
 

• Hours :  Mon-Fri: 8:30am-7:30pm; Sat-Sun: 9:30am-4:30pm
• Email :  service@freedomsilk.com