1.A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified.
(Note:For some big orders,in case of credit-card fraud, we need to confirm your personal details.Please make sure your e-mail or phone number is correct and available.)
2.Normally, we ship your package by DHL/FEDEX or TNT. And please note that we can not ship packages to P.O. Box or APO/FPO address
3.We ship all items stamped as "silk sample" and written of low product value(about 20 Euro or 20 Dollar),we will try to make most customers can't be charged a custom fee by your local customs government.But sometimes several countries such as Argentina,South Africa ,Brazil would charge some taxes which are not avoided .if have some custom problem please contact us in time,we will try to solve this ,but if your local custom still charge this ,we don't pay for this tax.Hope you understand.
4.The total delivery time = Processing Time + Shipping Time (Free Shipping For Orders Over $40 Otherwise $10 shipping fee)
(Processing Time 1-2 working days + Shipping Time 2-4 wokking Days = 3-6 working days)
5.A tracking number will be sent to you by e-mail once items shipped out.
Please allow 24 hours for the tracking information to show.
You can track the package on the following web site accordingly: